Publications

Research Highlights

Locked-down digital work.

Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools…

Alexander Richter

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Workers united: Digitally enhancing social connectedness on the shop floor.

Alexander Richter, Michael Leyer, Melanie Steinhüser

Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff…

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In the hearts and minds of employees. A model of pre-adoptive appraisal toward artificial intelligence in organizations.

Yi-Te Chiu, Yu-Qian Zhu, and Jacqueline Corbett

Organizations face increasing pressure to implement artificial intelligence (AI). Many perceived benefits surround AI…

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The Journey towards Digital Work Empowerment – Conceptualizing IS-Induced Change on the Shop Floor.

Ferry Nolte, Nadine Guhr, Alexander Richter

Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff…

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Understanding Employees’ Responses to Artificial Intelligence.

Yu-Qian Zhu, Jacqueline Corbett,
Yi-Te Chiu

Our research identifies four profiles of employees’ attitudes toward AI: Intrepids, Reticents, Skeptics, and Dissenters….

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Conversational Agents in Organisations: Strategic Applications and Implementation Considerations.

Siddharth Patel, Yi-Te Chiu, Mohammed Saud Khan, Jean-Grégoire Bernard, Talita Ekandjo

Via the examination of eight organisations in their strategic applications of conversational agents (CAs) and implementation pathways…

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