Research Highlights

Locked-down digital work.
Covid-19 and the related lockdown in many countries made digital work no longer just an option, but the new norm for many office workers who began to make sense of a new range of benefits of digital work tools…
Alexander Richter

Workers united: Digitally enhancing social connectedness on the shop floor.
Alexander Richter, Michael Leyer, Melanie Steinhüser
Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff…

In the hearts and minds of employees. A model of pre-adoptive appraisal toward artificial intelligence in organizations.
Yi-Te Chiu, Yu-Qian Zhu, and Jacqueline Corbett
Organizations face increasing pressure to implement artificial intelligence (AI). Many perceived benefits surround AI…

The Journey towards Digital Work Empowerment – Conceptualizing IS-Induced Change on the Shop Floor.
Ferry Nolte, Nadine Guhr, Alexander Richter
Organizations increasingly implement processes-oriented setups like value stream production, which diminish the social connectedness of their staff…

Understanding Employees’ Responses to Artificial Intelligence.
Yu-Qian Zhu, Jacqueline Corbett,
Yi-Te Chiu
Our research identifies four profiles of employees’ attitudes toward AI: Intrepids, Reticents, Skeptics, and Dissenters….

Conversational Agents in Organisations: Strategic Applications and Implementation Considerations.
Siddharth Patel, Yi-Te Chiu, Mohammed Saud Khan, Jean-Grégoire Bernard, Talita Ekandjo
Via the examination of eight organisations in their strategic applications of conversational agents (CAs) and implementation pathways…